A Capital opener we install carries a 5-year warranty on the motor and drive, our workmanship carries a 12-month warranty, and a yearly service takes the motor and drive cover to 7 years with annual servicing. Register or check it online.
Every Capital opener starts on the standard cover. A professional service each year is the one condition for the longer term.
5 Years
On the motor and drive of every Capital opener we install.
Register the installation online after install day and the cover is recorded against your address.
7 Years
Two more years on the motor and drive for doors that get an annual service.
Applies while the door is professionally serviced every 12 months.
The specifics, so there is no surprise when something goes wrong.
The motor and the drive of a Capital 1100N or 1500N opener are covered by the 5-year warranty from the day it is installed.
How the opener was mounted, wired, set up and tested is covered by the 12-month warranty; a fault traced to the fitting is put right at our cost.
A professional service every 12 months carries the motor and drive warranty out to 7 years with annual servicing. Skip the service and the standard cover still stands.
Storm, impact or water damage, misuse, work on the door by another company, and parts that are expected to wear, such as remote batteries and the door's own springs and cables.
Merlin, B&D, ATA, Gliderol and the rest are repaired, not sold new, so cover on a part fitted to them comes from that part's maker.
Ring the Gosnells office with the install address. The job is on file, so there is no paperwork to find and nothing to post.
The opener, its safety beams and its controls, all set up and tested on install day.
The two openers we fit new; the 5-year motor and drive warranty applies to both.
Photo-eye beams are aligned and tested at installation, as part of the covered workmanship.
Handed over programmed and tested on install day, with the opener's limits and force set for your door.
The technician fits the Capital unit, sets its limits and force, tests the safety beams and records the model and install date on the job.
A few minutes on the registration page records the cover against your address, so it is found by the address rather than a receipt.
An annual service keeps the door balanced so the opener is never lifting more than it should, and it is what carries the cover from 5 years to 7 years with annual servicing.
If the motor or drive fails inside the cover, or the installation was at fault, you call and a technician attends to put it right.
Length of cover, other brands, servicing, costs and how a claim runs.
A Capital opener Elite installs carries a 5-year warranty on its motor and drive unit, and the installation itself carries a 12-month workmanship warranty. Have the door professionally serviced every year and the motor and drive cover runs to 7 years with annual servicing. Pricing for a new unit is on the motor replacement cost guide.
No. Merlin, B&D, ATA, Gliderol, Centurion, Steel-Line and the other opener brands are repaired and serviced, not sold new, so the 5-year warranty only applies to the Capital units we supply. A part fitted to another brand is covered by whatever its maker offers on that part, and the fitting itself sits inside the 12-month workmanship warranty.
Your name and phone number, the address the opener was installed at, and the install or invoice date. The registration page records the 5-year motor and drive cover in a few minutes, and the same form checks a registration made earlier.
The 5-year warranty on the motor and drive still stands; the extension to 7 years with annual servicing is the part that needs a professional service every 12 months. A garage door service is from $140 incl. GST plus any parts, and it also catches worn springs and cables before they fail.
In Perth we supply and install a Capital opener for $770–$990 incl. GST, with remotes included and the old unit removed. Where the existing opener can be repaired instead, a fault-find and fix is $380–$490 incl. GST. Both figures are on the garage door motors page.
The cover on this page sits on top of the rights the Australian Consumer Law gives you for goods and services in Australia; nothing here removes them. If you believe a fault should be covered and we disagree, tell us why and we will look at the job record with you.
Call 0412 988 733 with the install address. We look up the job, book a technician to inspect the opener, and if the fault is a covered one it is fixed under the 5-year motor and drive warranty or the 12-month workmanship warranty at no charge. If it is not covered, you get a price before anything is done, the same as any other visit.
A few minutes online records the 5-year motor and drive warranty against your address. The same form checks an existing registration.